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Frequently Asked Questions
Below are some questions and answers which we often deal with. If you have a question that is not covered here, please contact us.
What is a refurbished laptop?
Refurbished laptops are used computers that often have been reconditioned, either by the manufacturer or a reseller. A used laptop is returned by the customer because they weren't satisfied with it or there was an error in the order. Most refurbished laptops were only out in the world for a few weeks before they were sent back.
Why are refurbished laptops cheaper?
By law, refurbished items have to be labeled as such when they're resold. Naturally, many customers just prefer a new laptop straight from the factory. That desire for newness shows in the difference in prices for new and refurbished laptops, similar to the way a new car loses value immediately after you drive it home from the dealership.
What's involved in the refurbishing process?
Refurbishing depends on the condition of the returned item. A refurbished laptop may have the hard drive erased or replaced. New memory may be added or a new operating system installed. If the laptop case or screen is excessively scratched, it will be replaced. Once the laptop is tested to make sure it works, it's labeled as refurbished and advertised for sale.
Besides price, why should I buy a refurbished laptop?
Refurbished computers are great first computers for kids. They learn how to use and take care of a computer, putting the wear and tear on a used computer rather than a new one. The refurbishing process also helps prevent usable computers from going into landfills, so buying a used laptop helps the environment and saves you money.
What can I do to speed up my refurbished laptop?
You can always add more RAM to increase your speed. Installing a new processor can help improve your computing power, too. With a little bit of computer hardware knowledge, you can add these components to your laptop yourself or we can add them for you.