Refurbished Laptops
01484 444 662      info@fyldirect.co.uk      Your Basket (0)

Refurbished laptops from FYL Direct

  • Home
  • Laptops
    • Refurbished Laptops
    • Laptops
    • Dell Gaming
    • 2-in-1 Laptop / Tablet
    • Mobile Workstations
    • Alienware
    • Dell Inspiron
    • Dell XPS
    • For Home
    • For Work
    • Tablets
    • Latitude
    • Accessories
    • PC Monitors
    • Hardware Components

  • Desktops
    • All in One PC
    • Dell PC's
    • Gaming PC's
    • Office PC's
  • PC Monitors
    • DELL Monitors
    • Other Brands
  • Accessories
    • Keyboard & Mice
    • Mouse mats
    • Speakers
    • Laptop Bags
    • Headset & microphones
    • Webcam
    • Cable Tidy
    • Laptop Stylus
  • Hardware Components  
    • SSD Drives
    • Processors
      • Intel
      • AMD
  • Dell Laptop Parts
    • Laptop Parts
    • Power Adaptors
    • Screens
    • Back Lid Plastics
    • Front Screen Bezel Plastics
    • Screen Hinges
    • Screen Cable
    • Base Plastics
    • Palm Rest
    • Keyboards
    • Motherboards
    • Optical Drives
    • DC Sockets
    • HDD Caddies & Connectors
    • Heatsink and Fan
    • Internal Connect / Power Board
    • Networking
    • Graphic Cards
    • Speakers
    • Batteries
    • Stylus
    • Laptop Bags
      FYL Direct Dell Partners
  • 0Shopping Basket

    Your Basket

    Your basket is empty.

  • Help
    • Information & Help Pages
    • Grading
    • Warranty & Returns
    • Refunds
    • Recycling
    • Terms of sale
    • Privacy Statement
      FYL Direct Dell Partners
  • Reviews
  • FAQs
  • Contact
  • Account

Warranty & Returns

Warranty & Return Terms & Conditions

Upon sales of our products you agree to our warranty/return terms & conditions.
Please read them carefully before making a purchase.
We advise you to fully inspect the product upon arrival to allow queries to be dealt with as soon as possible. Check the contents of the package that all necessary items are included. Check the condition of the product, and that it matches the specification advertised and meets your expectations. Keep all paperwork we provide (invoices and licence information) for the whole warranty period. If you have any problems, contact us as soon as possible:

Email: enquiries@fyldirect.co.uk
Phone: 01484 444662

Our 12 months warranty duration begins with the first 30 days; allowing time for the product to be checked and if needed, to be queried. Refunds/replacement products can be dealt with up to 30days from sales invoice date.
After this time, all queries will be dealt with by warranty repair only. No refunds/replacement products will be issued after the 30days have passed.
Sales invoices will state the period of warranty available with the purchased product. Terms such as RTB are defined as “Return to Base” which basically means the product needs to be returned to our office address for repair/query/assessment/refund in all circumstances or situations. We do not provide on-site warranty, call outs, visits to offices or the like.

All of our products have no Manufacturer’s warranty. This warranty is discontinued when we purchase from the manufacturer. All support is removed by the manufacturer. Serial numbers or Service Tags are used on our sales invoices purely for our reference to track orders and allocate stock to an order. Please do not contact the product manufacturer for support or help as they are not responsible. We, as the sellers of the product have now taken ownership of this responsibility, and you should contact us if you have any problems.

Warranty categories: Cover a wide range of problems including:

  • Dead on arrival
  • No power, intermittent power, cutting out, shutting down unexpectedly
  • No boot, intermittent boot, blue screen issues (if hardware related)
  • Graphics issues, freezing, pixelated display, overheating components (if clear fans)
  • Power no display, random unexpected loss of functionality, shorting of components
  • Other faults that are not listed in non-warranty (subject to assessment by us)

Non-Warranty categories:
·

  • Battery depreciation/loss of holding charge duration is not covered under our warranty agreement.
  • Accidental/physical damage is not covered under our warranty agreement. This could include a cracked screen, physical crushing to the casing or liquid spillages.
  • Software issues are not covered under our warranty agreement. This could include virus attacks to the system, Windows update problems or general customisations to the software of the device. All machines are released to the customer with a clean Windows environment and from that point on we have no responsibility for how the software is used.

However, the above repairs, plus others not listed can be carried out by us for a pre-agreed fee, or with guidance from our Technical Department.

Quick Links

  • FYL Computing Ltd Shop
  • Contact Page
  • Open an Account
  • Customer Account Login
  • Write a Review
  • Recycling
  • Refunds
  • Grading
  • Privacy Statement
  • Terms of sale
  • Warranty & Returns

What people say...

"I honestly couldn't have asked for a better experience buying a laptop. I bought a refurbished laptop so I was slightly nervous as to what the condition would be like, but when it arrived everything about it was brilliant and I honestly cannot complain at all. I'd definitely use them again."

Maria Bell, Kent


Contact Us

  • Address: 62 Commercial Street, Brighouse. HD6 1AQ
  • Phone: 01484 444 662
  • Email: info@fyldirect.co.uk

Send Enquiry


Worldpay Secure payments

Subscribe to the FYL Direct Newsletter

The FYL Direct email newsletter has special offers, discounts and tips for getting the most out of your laptop. We store all customer email addresses securely and we'll never share your data with third parties.

By pressing the Subscribe button below, you're opting in to the FYL Direct newsletter. You can change your mind and unsubscribe at any time.


Your Basket

Your basket is currently empty


Checkout

(Click anywhere outside this panel to close it)

FYL Computing Ltd

Discover a wide range of new & refurbished laptops and computer systems for business purposes as well as a superb selection of models for home & office. Everything from the highest-end Dell Precision M Series to the more affordable entry-level Latitude laptops and Dell Chromebooks.

Secure Card Payments through Worldpay

Contact Us
01484 444 662
  • FYL Computing Ltd - 62 Commercial Street, Brighouse. HD6 1AQ
  • info@fyldirect.co.uk
  • Facebook
  • Twitter
  • LinkedIn
  • Google+
  • Youtube
  • Instagram
  • Pinterest

Copyright © 2021, FYL Computing Ltd & GSICorp. Registered in England No. 12723971. All Rights Reserved. All Trademarks Acknowledged. Design & CMS by GSI